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Privacy Policy
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**************
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Last Updated: 11.12.2019
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This Privacy Policy describes the policies and procedures of Taler
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Systems SA (“we,” “our,” or “us”) pertaining to the collection, use,
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and disclosure of your information on our sites and related mobile
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applications and products we offer (the “Services” or “Taler Wallet”).
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This Privacy Statement applies to your personal data when you use our
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Services, and does not apply to online websites or services that we do
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not own or control.
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Overview
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========
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Your privacy is important to us. We follow a few fundamental
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principles: We don’t ask you for personally identifiable information
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(defined below). That being said, your contact information, such as
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your phone number, social media handle, or email address (depending on
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how you contact us), may be collected when you communicate with us,
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for example to report a bug or other error related to the Taler
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Wallet. We don’t share your information with third parties except when
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strictly required to deliver you our Services and products, or to
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comply with the law. If you have any questions or concerns about this
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policy, please reach out to us at privacy@taler-systems.net.
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How you accept this policy
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==========================
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By using our Services or visiting our sites, you agree to the use,
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disclosure, and procedures outlined in this Privacy Policy.
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What personal information do we collect from our users?
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=======================================================
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The information we collect from you falls into two categories: (i)
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personally identifiable information (i.e., data that could potentially
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identify you as an individual) (“Personal Information”), and (ii) non-
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personally identifiable information (i.e., information that cannot be
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used to identify who you are) (“Non-Personal Information”). This
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Privacy Policy covers both categories and will tell you how we might
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collect and use each type.
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We do our best to not collect any Personal Information from Taler
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Wallet users. We believe that the Taler Wallet never transmits
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personal information to our services without at least clear implied
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consent, and we only process and retain information with a strict
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business need. That being said, when using our Services, we inherently
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have to collect the following information:
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* Bank account details necessary when receiving funds from you to
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top-up your wallet or to transfer funds to you when you are being
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paid via Taler. At the current experimental stage, only the
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pseudonym and password you entered in the bank demonstrator is
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stored.
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* The amounts being withdrawn or deposited, with associated unique
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transaction identifiers and cryptographic signatures authorizing
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the transaction. Note that for purchases, we cannot identify the
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buyer from the collected data, so when you spend money, we only
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receive non-personal information.
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* When you contact us. We may collect certain information if you
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choose to contact us, for example to report a bug or other error
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with the Taler Wallet. This may include contact information such
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as your name, email address or phone number depending on the
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method you choose to contact us.
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How we collect and process information
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======================================
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We may process your information for the following reasons:
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* to transfer money as specified by our users (Taler transactions);
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* to assist government entities in linking income to the underlying
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contract as required by law and local regulations
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* to support you using the Taler Wallet or to improve our Services
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How we share and use the information we gather
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==============================================
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We may share your Personal Data or other information about you only if
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you are a merchant receiving income, with your bank, to the degree
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necessary to execute the payment.
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We retain Personal Data to transfer funds to the accounts designated
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by our users. We may retain Personal Data only for as long as mandated
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by law and required for the wire transfers.
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We primarily use the limited information we receive directly from you
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to enhance the Taler Wallet. Some ways we may use your Personal
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Information are to: Contact you when necessary to respond to your
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comments, answer your questions, or obtain additional information on
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issues related to bugs or errors with the Taler Wallet that you
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reported.
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Agents or third party partners
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==============================
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We may provide your Personal Information to our employees,
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contractors, agents, service providers, and designees (“Agents”) to
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enable them to perform certain services for us exclusively, including:
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improvement and maintenance of our software and Services.
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Protection of us and others
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===========================
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We reserve the right to access, read, preserve, and disclose any
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information that we reasonably believe is necessary to comply with the
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law or a court order.
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What personal information can I access or change?
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=================================================
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You can request access to the information we have collected from you.
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You can do this by contacting us at privacy@taler-systems.net. We will
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make sure to provide you with a copy of the data we process about you.
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To comply with your request, we may ask you to verify your identity.
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We will fulfill your request by sending your copy electronically. For
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any subsequent access request, we may charge you with an
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administrative fee. If you believe that the information we have
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collected is incorrect, you are welcome to contact us so we can update
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it and keep your data accurate. Any data that is no longer needed for
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purposes specified in the “How We Use the Information We Gather”
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section will be deleted after ninety (90) days.
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What are your data protection rights?
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=====================================
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Anastasis would like to make sure you are fully aware of all of your
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data protection rights. Every user is entitled to the following:
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**The right to access**: You have the right to request Anastasis for
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copies of your personal data. We may charge you a small fee for
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this service.
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**The right to rectification**: You have the right to request that
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Anastasis correct any information you believe is inaccurate. You also
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have the right to request Anastasis to complete information you
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believe is incomplete. The right to erasure - You have the right to
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request that Anastasis erase your personal data, under certain
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conditions.
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**The right to restrict processing**: You have the right to request
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that Anastasis restrict the processing of your personal data, under
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certain conditions.
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|
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**The right to object to processing**: You have the right to object to
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Anastasis's processing of your personal data, under certain
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conditions.
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|
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**The right to data portability**: You have the right to request that
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Anastasis transfer the data that we have collected to another
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organization, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you
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would like to exercise any of these rights, please contact us at our
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email: privacy@taler-systems.com
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You can always contact your local data protection authority to enforce
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your rights.
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Data retention
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==============
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If you uninstall the Taler Wallet mobile applications from your
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device, or request that your information be deleted, we still may
|
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retain some information that you have provided to us to maintain the
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Taler Wallet or to comply with relevant laws.
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Data security
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=============
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|
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We are committed to making sure your information is protected. We
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employ several physical and electronic safeguards to keep your
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information safe, including encrypted user passwords, two factor
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verification and authentication on passwords where possible, and
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securing connections with industry standard transport layer security.
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You are also welcome to contact us using GnuPG encrypted e-mail. Even
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with all these precautions, we cannot fully guarantee against the
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access, disclosure, alteration, or deletion of data through events,
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including but not limited to hardware or software failure or
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unauthorized use. Any information that you provide to us is done so
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entirely at your own risk.
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Changes and updates to privacy policy
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=====================================
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We reserve the right to update and revise this privacy policy at any
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time. We occasionally review this Privacy Policy to make sure it
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complies with applicable laws and conforms to changes in our business.
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We may need to update this Privacy Policy, and we reserve the right to
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do so at any time. If we do revise this Privacy Policy, we will update
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the “Effective Date” at the bottom of this page so that you can tell
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if it has changed since your last visit. As we generally do not
|
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collect contact information and also do not track your visits, we will
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not be able to notify you directly. However, the Taler Wallet may
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inform you about a change in the privacy policy once it detects that
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the policy has changed. Please review this Privacy Policy regularly to
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ensure that you are aware of its terms. Any use of our Services after
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an amendment to our Privacy Policy constitutes your acceptance to the
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revised or amended agreement.
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International users and visitors
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================================
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Our Services are hosted in Switzerland. If you are a user accessing
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the Services from the European Union, Asia, US, or any other region
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with laws or regulations governing personal data collection, use, and
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disclosure that differ from Swiss laws, please be advised that through
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your continued use of the Services, which is governed by Swiss law,
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you are transferring your Personal Information to Switzerland and you
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consent to that transfer.
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Questions
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=========
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Please contact us at privacy@taler-systems.net if you have questions
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about our privacy practices that are not addressed in this Privacy
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Statement.
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Terms Of Service
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****************
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Last Updated: 12.4.2019
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Welcome! Taler Systems SA (“we,” “our,” or “us”) provides a payment
|
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service through our Internet presence (collectively the “Services”).
|
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Before using our Services, please read the Terms of Service (the
|
||||
“Terms” or the “Agreement”) carefully.
|
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|
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|
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Overview
|
||||
========
|
||||
|
||||
This section provides a brief summary of the highlights of this
|
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Agreement. Please note that when you accept this Agreement, you are
|
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accepting all of the terms and conditions and not just this section.
|
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We and possibly other third parties provide Internet services which
|
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interact with the Taler Wallet’s self-hosted personal payment
|
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application. When using the Taler Wallet to interact with our
|
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Services, you are agreeing to our Terms, so please read carefully.
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|
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|
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Highlights:
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-----------
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|
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* You are responsible for keeping the data in your Taler Wallet at
|
||||
all times under your control. Any losses arising from you not
|
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being in control of your private information are your problem.
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|
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* We will try to transfer funds we hold in escrow for our users to
|
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any legal recipient to the best of our ability within the
|
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limitations of the law and our implementation. However, the
|
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Services offered today are highly experimental and the set of
|
||||
recipients of funds is severely restricted.
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|
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* For our Services, we may charge transaction fees. The specific
|
||||
fee structure is provided based on the Taler protocol and should
|
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be shown to you when you withdraw electronic coins using a Taler
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Wallet. You agree and understand that the Taler protocol allows
|
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for the fee structure to change.
|
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|
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* You agree to not intentionally overwhelm our systems with
|
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requests and follow responsible disclosure if you find security
|
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issues in our services.
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|
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* We cannot be held accountable for our Services not being
|
||||
available due to circumstances beyond our control. If we modify
|
||||
or terminate our services, we will try to give you the
|
||||
opportunity to recover your funds. However, given the
|
||||
experimental state of the Services today, this may not be
|
||||
possible. You are strongly advised to limit your use of the
|
||||
Service to small-scale experiments expecting total loss of all
|
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funds.
|
||||
|
||||
These terms outline approved uses of our Services. The Services and
|
||||
these Terms are still at an experimental stage. If you have any
|
||||
questions or comments related to this Agreement, please send us a
|
||||
message to legal@taler-systems.com. If you do not agree to this
|
||||
Agreement, you must not use our Services.
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|
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|
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How you accept this policy
|
||||
==========================
|
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|
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By sending funds to us (to top-up your Taler Wallet), you acknowledge
|
||||
that you have read, understood, and agreed to these Terms. We reserve
|
||||
the right to change these Terms at any time. If you disagree with the
|
||||
change, we may in the future offer you with an easy option to recover
|
||||
your unspent funds. However, in the current experimental period you
|
||||
acknowledge that this feature is not yet available, resulting in your
|
||||
funds being lost unless you accept the new Terms. If you continue to
|
||||
use our Services other than to recover your unspent funds, your
|
||||
continued use of our Services following any such change will signify
|
||||
your acceptance to be bound by the then current Terms. Please check
|
||||
the effective date above to determine if there have been any changes
|
||||
since you have last reviewed these Terms.
|
||||
|
||||
|
||||
Services
|
||||
========
|
||||
|
||||
We will try to transfer funds that we hold in escrow for our users to
|
||||
any legal recipient to the best of our ability and within the
|
||||
limitations of the law and our implementation. However, the Services
|
||||
offered today are highly experimental and the set of recipients of
|
||||
funds is severely restricted. The Taler Wallet can be loaded by
|
||||
exchanging fiat currencies against electronic coins. We are providing
|
||||
this exchange service. Once your Taler Wallet is loaded with
|
||||
electronic coins they can be spent for purchases if the seller is
|
||||
accepting Taler as a means of payment. We are not guaranteeing that
|
||||
any seller is accepting Taler at all or a particular seller. The
|
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seller or recipient of deposits of electronic coins must specify the
|
||||
target account, as per the design of the Taler protocol. They are
|
||||
responsible for following the protocol and specifying the correct bank
|
||||
account, and are solely liable for any losses that may arise from
|
||||
specifying the wrong account. We will allow the government to link
|
||||
wire transfers to the underlying contract hash. It is the
|
||||
responsibility of recipients to preserve the full contracts and to pay
|
||||
whatever taxes and charges may be applicable. Technical issues may
|
||||
lead to situations where we are unable to make transfers at all or
|
||||
lead to incorrect transfers that cannot be reversed. We will only
|
||||
refuse to execute transfers if the transfers are prohibited by a
|
||||
competent legal authority and we are ordered to do so.
|
||||
|
||||
When using our Services, you agree to not take any action that
|
||||
intentionally imposes an unreasonable load on our infrastructure. If
|
||||
you find security problems in our Services, you agree to first report
|
||||
them to security@taler-systems.com and grant us the right to publish
|
||||
your report. We warrant that we will ourselves publicly disclose any
|
||||
issues reported within 3 months, and that we will not prosecute anyone
|
||||
reporting security issues if they did not exploit the issue beyond a
|
||||
proof-of-concept, and followed the above responsible disclosure
|
||||
practice.
|
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|
||||
|
||||
Fees
|
||||
====
|
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|
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You agree to pay the fees for exchanges and withdrawals completed via
|
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the Taler Wallet ("Fees") as defined by us, which we may change from
|
||||
time to time. With the exception of wire transfer fees, Taler
|
||||
transaction fees are set for any electronic coin at the time of
|
||||
withdrawal and fixed throughout the validity period of the respective
|
||||
electronic coin. Your wallet should obtain and display applicable fees
|
||||
when withdrawing funds. Fees for coins obtained as change may differ
|
||||
from the fees applicable to the original coin. Wire transfer fees that
|
||||
are independent from electronic coins may change annually. You
|
||||
authorize us to charge or deduct applicable fees owed in connection
|
||||
with deposits, exchanges and withdrawals following the rules of the
|
||||
Taler protocol. We reserve the right to provide different types of
|
||||
rewards to users either in the form of discount for our Services or in
|
||||
any other form at our discretion and without prior notice to you.
|
||||
|
||||
|
||||
Eligibility and Financial self-responsibility
|
||||
=============================================
|
||||
|
||||
To be eligible to use our Services, you must be able to form legally
|
||||
binding contracts or have the permission of your legal guardian. By
|
||||
using our Services, you represent and warrant that you meet all
|
||||
eligibility requirements that we outline in these Terms.
|
||||
|
||||
You will be responsible for maintaining the availability, integrity
|
||||
and confidentiality of the data stored in your wallet. When you setup
|
||||
a Taler Wallet, you are strongly advised to follow the precautionary
|
||||
measures offered by the software to minimize the chances to losse
|
||||
access to or control over your Wallet data. We will not be liable for
|
||||
any loss or damage arising from your failure to comply with this
|
||||
paragraph.
|
||||
|
||||
|
||||
Copyrights and trademarks
|
||||
=========================
|
||||
|
||||
The Taler Wallet is released under the terms of the GNU General Public
|
||||
License (GNU GPL). You have the right to access, use, and share the
|
||||
Taler Wallet, in modified or unmodified form. However, the GPL is a
|
||||
strong copyleft license, which means that any derivative works must be
|
||||
distributed under the same license terms as the original software. If
|
||||
you have any questions, you should review the GNU GPL’s full terms and
|
||||
conditions at https://www.gnu.org/licenses/gpl-3.0.en.html. “Taler”
|
||||
itself is a trademark of Taler Systems SA. You are welcome to use the
|
||||
name in relation to processing payments using the Taler protocol,
|
||||
assuming your use is compatible with an official release from the GNU
|
||||
Project that is not older than two years.
|
||||
|
||||
|
||||
Limitation of liability & disclaimer of warranties
|
||||
==================================================
|
||||
|
||||
You understand and agree that we have no control over, and no duty to
|
||||
take any action regarding: Failures, disruptions, errors, or delays in
|
||||
processing that you may experience while using our Services; The risk
|
||||
of failure of hardware, software, and Internet connections; The risk
|
||||
of malicious software being introduced or found in the software
|
||||
underlying the Taler Wallet; The risk that third parties may obtain
|
||||
unauthorized access to information stored within your Taler Wallet,
|
||||
including, but not limited to your Taler Wallet coins or backup
|
||||
encryption keys. You release us from all liability related to any
|
||||
losses, damages, or claims arising from:
|
||||
|
||||
1. user error such as forgotten passwords, incorrectly constructed
|
||||
transactions;
|
||||
|
||||
2. server failure or data loss;
|
||||
|
||||
3. unauthorized access to the Taler Wallet application;
|
||||
|
||||
4. bugs or other errors in the Taler Wallet software; and
|
||||
|
||||
5. any unauthorized third party activities, including, but not limited
|
||||
to, the use of viruses, phishing, brute forcing, or other means of
|
||||
attack against the Taler Wallet. We make no representations
|
||||
concerning any Third Party Content contained in or accessed through
|
||||
our Services.
|
||||
|
||||
Any other terms, conditions, warranties, or representations associated
|
||||
with such content, are solely between you and such organizations
|
||||
and/or individuals.
|
||||
|
||||
To the fullest extent permitted by applicable law, in no event will we
|
||||
or any of our officers, directors, representatives, agents, servants,
|
||||
counsel, employees, consultants, lawyers, and other personnel
|
||||
authorized to act, acting, or purporting to act on our behalf
|
||||
(collectively the “Taler Parties”) be liable to you under contract,
|
||||
tort, strict liability, negligence, or any other legal or equitable
|
||||
theory, for:
|
||||
|
||||
1. any lost profits, data loss, cost of procurement of substitute
|
||||
goods or services, or direct, indirect, incidental, special,
|
||||
punitive, compensatory, or consequential damages of any kind
|
||||
whatsoever resulting from:
|
||||
|
||||
1. your use of, or conduct in connection with, our services;
|
||||
|
||||
2. any unauthorized use of your wallet and/or private key due to
|
||||
your failure to maintain the confidentiality of your wallet;
|
||||
|
||||
3. any interruption or cessation of transmission to or from the
|
||||
services; or
|
||||
|
||||
4. any bugs, viruses, trojan horses, or the like that are found in
|
||||
the Taler Wallet software or that may be transmitted to or
|
||||
through our services by any third party (regardless of the
|
||||
source of origination), or
|
||||
|
||||
2. any direct damages.
|
||||
|
||||
These limitations apply regardless of legal theory, whether based on
|
||||
tort, strict liability, breach of contract, breach of warranty, or any
|
||||
other legal theory, and whether or not we were advised of the
|
||||
possibility of such damages. Some jurisdictions do not allow the
|
||||
exclusion or limitation of liability for consequential or incidental
|
||||
damages, so the above limitation may not apply to you.
|
||||
|
||||
Our services are provided "as is" and without warranty of any kind. To
|
||||
the maximum extent permitted by law, we disclaim all representations
|
||||
and warranties, express or implied, relating to the services and
|
||||
underlying software or any content on the services, whether provided
|
||||
or owned by us or by any third party, including without limitation,
|
||||
warranties of merchantability, fitness for a particular purpose,
|
||||
title, non-infringement, freedom from computer virus, and any implied
|
||||
warranties arising from course of dealing, course of performance, or
|
||||
usage in trade, all of which are expressly disclaimed. In addition, we
|
||||
do not represent or warrant that the content accessible via the
|
||||
services is accurate, complete, available, current, free of viruses or
|
||||
other harmful components, or that the results of using the services
|
||||
will meet your requirements. Some states do not allow the disclaimer
|
||||
of implied warranties, so the foregoing disclaimers may not apply to
|
||||
you. This paragraph gives you specific legal rights and you may also
|
||||
have other legal rights that vary from state to state.
|
||||
|
||||
|
||||
Indemnity and Time limitation on claims and Termination
|
||||
=======================================================
|
||||
|
||||
To the extent permitted by applicable law, you agree to defend,
|
||||
indemnify, and hold harmless the Taler Parties from and against any
|
||||
and all claims, damages, obligations, losses, liabilities, costs or
|
||||
debt, and expenses (including, but not limited to, attorney’s fees)
|
||||
arising from: (a) your use of and access to the Services; (b) any
|
||||
feedback or submissions you provide to us concerning the Taler Wallet;
|
||||
(c) your violation of any term of this Agreement; or (d) your
|
||||
violation of any law, rule, or regulation, or the rights of any third
|
||||
party.
|
||||
|
||||
You agree that any claim you may have arising out of or related to
|
||||
your relationship with us must be filed within one year after such
|
||||
claim arises, otherwise, your claim in permanently barred.
|
||||
|
||||
In the event of termination concerning your use of our Services, your
|
||||
obligations under this Agreement will still continue.
|
||||
|
||||
|
||||
Discontinuance of services and Force majeure
|
||||
============================================
|
||||
|
||||
We may, in our sole discretion and without cost to you, with or
|
||||
without prior notice, and at any time, modify or discontinue,
|
||||
temporarily or permanently, any portion of our Services. We will use
|
||||
the Taler protocol’s provisions to notify Wallets if our Services are
|
||||
to be discontinued. It is your responsibility to ensure that the Taler
|
||||
Wallet is online at least once every three months to observe these
|
||||
notifications. We shall not be held responsible or liable for any loss
|
||||
of funds in the event that we discontinue or depreciate the Services
|
||||
and your Taler Wallet fails to transfer out the coins within a three
|
||||
months notification period.
|
||||
|
||||
We shall not be held liable for any delays, failure in performance, or
|
||||
interruptions of service which result directly or indirectly from any
|
||||
cause or condition beyond our reasonable control, including but not
|
||||
limited to: any delay or failure due to any act of God, act of civil
|
||||
or military authorities, act of terrorism, civil disturbance, war,
|
||||
strike or other labor dispute, fire, interruption in
|
||||
telecommunications or Internet services or network provider services,
|
||||
failure of equipment and/or software, other catastrophe, or any other
|
||||
occurrence which is beyond our reasonable control and shall not affect
|
||||
the validity and enforceability of any remaining provisions.
|
||||
|
||||
|
||||
Governing law, Waivers, Severability and Assignment
|
||||
===================================================
|
||||
|
||||
No matter where you’re located, the laws of Switzerland will govern
|
||||
these Terms. If any provisions of these Terms are inconsistent with
|
||||
any applicable law, those provisions will be superseded or modified
|
||||
only to the extent such provisions are inconsistent. The parties agree
|
||||
to submit to the ordinary courts in Zurich, Switzerland for exclusive
|
||||
jurisdiction of any dispute arising out of or related to your use of
|
||||
the Services or your breach of these Terms.
|
||||
|
||||
Our failure to exercise or delay in exercising any right, power, or
|
||||
privilege under this Agreement shall not operate as a waiver; nor
|
||||
shall any single or partial exercise of any right, power, or privilege
|
||||
preclude any other or further exercise thereof.
|
||||
|
||||
You agree that we may assign any of our rights and/or transfer, sub-
|
||||
contract, or delegate any of our obligations under these Terms.
|
||||
|
||||
If it turns out that any part of this Agreement is invalid, void, or
|
||||
for any reason unenforceable, that term will be deemed severable and
|
||||
limited or eliminated to the minimum extent necessary.
|
||||
|
||||
This Agreement sets forth the entire understanding and agreement as to
|
||||
the subject matter hereof and supersedes any and all prior
|
||||
discussions, agreements, and understandings of any kind (including,
|
||||
without limitation, any prior versions of this Agreement) and every
|
||||
nature between us. Except as provided for above, any modification to
|
||||
this Agreement must be in writing and must be signed by both parties.
|
||||
|
||||
|
||||
Questions or comments
|
||||
=====================
|
||||
|
||||
We welcome comments, questions, concerns, or suggestions. Please send
|
||||
us a message on our contact page at legal@taler-systems.com.
|
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Reference in New Issue
Block a user