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Privacy Policy
**************
Last Updated: 11.12.2019
This Privacy Policy describes the policies and procedures of Taler
Systems SA (“we,” “our,” or “us”) pertaining to the collection, use,
and disclosure of your information on our sites and related mobile
applications and products we offer (the “Services” or “Taler Wallet”).
This Privacy Statement applies to your personal data when you use our
Services, and does not apply to online websites or services that we do
not own or control.
Overview
========
Your privacy is important to us. We follow a few fundamental
principles: We dont ask you for personally identifiable information
(defined below). That being said, your contact information, such as
your phone number, social media handle, or email address (depending on
how you contact us), may be collected when you communicate with us,
for example to report a bug or other error related to the Taler
Wallet. We dont share your information with third parties except when
strictly required to deliver you our Services and products, or to
comply with the law. If you have any questions or concerns about this
policy, please reach out to us at privacy@taler-systems.net.
How you accept this policy
==========================
By using our Services or visiting our sites, you agree to the use,
disclosure, and procedures outlined in this Privacy Policy.
What personal information do we collect from our users?
=======================================================
The information we collect from you falls into two categories: (i)
personally identifiable information (i.e., data that could potentially
identify you as an individual) (“Personal Information”), and (ii) non-
personally identifiable information (i.e., information that cannot be
used to identify who you are) (“Non-Personal Information”). This
Privacy Policy covers both categories and will tell you how we might
collect and use each type.
We do our best to not collect any Personal Information from Taler
Wallet users. We believe that the Taler Wallet never transmits
personal information to our services without at least clear implied
consent, and we only process and retain information with a strict
business need. That being said, when using our Services, we inherently
have to collect the following information:
* Bank account details necessary when receiving funds from you to
top-up your wallet or to transfer funds to you when you are being
paid via Taler. At the current experimental stage, only the
pseudonym and password you entered in the bank demonstrator is
stored.
* The amounts being withdrawn or deposited, with associated unique
transaction identifiers and cryptographic signatures authorizing
the transaction. Note that for purchases, we cannot identify the
buyer from the collected data, so when you spend money, we only
receive non-personal information.
* When you contact us. We may collect certain information if you
choose to contact us, for example to report a bug or other error
with the Taler Wallet. This may include contact information such
as your name, email address or phone number depending on the
method you choose to contact us.
How we collect and process information
======================================
We may process your information for the following reasons:
* to transfer money as specified by our users (Taler transactions);
* to assist government entities in linking income to the underlying
contract as required by law and local regulations
* to support you using the Taler Wallet or to improve our Services
How we share and use the information we gather
==============================================
We may share your Personal Data or other information about you only if
you are a merchant receiving income, with your bank, to the degree
necessary to execute the payment.
We retain Personal Data to transfer funds to the accounts designated
by our users. We may retain Personal Data only for as long as mandated
by law and required for the wire transfers.
We primarily use the limited information we receive directly from you
to enhance the Taler Wallet. Some ways we may use your Personal
Information are to: Contact you when necessary to respond to your
comments, answer your questions, or obtain additional information on
issues related to bugs or errors with the Taler Wallet that you
reported.
Agents or third party partners
==============================
We may provide your Personal Information to our employees,
contractors, agents, service providers, and designees (“Agents”) to
enable them to perform certain services for us exclusively, including:
improvement and maintenance of our software and Services.
Protection of us and others
===========================
We reserve the right to access, read, preserve, and disclose any
information that we reasonably believe is necessary to comply with the
law or a court order.
What personal information can I access or change?
=================================================
You can request access to the information we have collected from you.
You can do this by contacting us at privacy@taler-systems.net. We will
make sure to provide you with a copy of the data we process about you.
To comply with your request, we may ask you to verify your identity.
We will fulfill your request by sending your copy electronically. For
any subsequent access request, we may charge you with an
administrative fee. If you believe that the information we have
collected is incorrect, you are welcome to contact us so we can update
it and keep your data accurate. Any data that is no longer needed for
purposes specified in the “How We Use the Information We Gather”
section will be deleted after ninety (90) days.
What are your data protection rights?
=====================================
Anastasis would like to make sure you are fully aware of all of your
data protection rights. Every user is entitled to the following:
**The right to access**: You have the right to request Anastasis for
copies of your personal data. We may charge you a small fee for
this service.
**The right to rectification**: You have the right to request that
Anastasis correct any information you believe is inaccurate. You also
have the right to request Anastasis to complete information you
believe is incomplete. The right to erasure - You have the right to
request that Anastasis erase your personal data, under certain
conditions.
**The right to restrict processing**: You have the right to request
that Anastasis restrict the processing of your personal data, under
certain conditions.
**The right to object to processing**: You have the right to object to
Anastasis's processing of your personal data, under certain
conditions.
**The right to data portability**: You have the right to request that
Anastasis transfer the data that we have collected to another
organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you
would like to exercise any of these rights, please contact us at our
email: privacy@taler-systems.com
You can always contact your local data protection authority to enforce
your rights.
Data retention
==============
If you uninstall the Taler Wallet mobile applications from your
device, or request that your information be deleted, we still may
retain some information that you have provided to us to maintain the
Taler Wallet or to comply with relevant laws.
Data security
=============
We are committed to making sure your information is protected. We
employ several physical and electronic safeguards to keep your
information safe, including encrypted user passwords, two factor
verification and authentication on passwords where possible, and
securing connections with industry standard transport layer security.
You are also welcome to contact us using GnuPG encrypted e-mail. Even
with all these precautions, we cannot fully guarantee against the
access, disclosure, alteration, or deletion of data through events,
including but not limited to hardware or software failure or
unauthorized use. Any information that you provide to us is done so
entirely at your own risk.
Changes and updates to privacy policy
=====================================
We reserve the right to update and revise this privacy policy at any
time. We occasionally review this Privacy Policy to make sure it
complies with applicable laws and conforms to changes in our business.
We may need to update this Privacy Policy, and we reserve the right to
do so at any time. If we do revise this Privacy Policy, we will update
the “Effective Date” at the bottom of this page so that you can tell
if it has changed since your last visit. As we generally do not
collect contact information and also do not track your visits, we will
not be able to notify you directly. However, the Taler Wallet may
inform you about a change in the privacy policy once it detects that
the policy has changed. Please review this Privacy Policy regularly to
ensure that you are aware of its terms. Any use of our Services after
an amendment to our Privacy Policy constitutes your acceptance to the
revised or amended agreement.
International users and visitors
================================
Our Services are hosted in Switzerland. If you are a user accessing
the Services from the European Union, Asia, US, or any other region
with laws or regulations governing personal data collection, use, and
disclosure that differ from Swiss laws, please be advised that through
your continued use of the Services, which is governed by Swiss law,
you are transferring your Personal Information to Switzerland and you
consent to that transfer.
Questions
=========
Please contact us at privacy@taler-systems.net if you have questions
about our privacy practices that are not addressed in this Privacy
Statement.

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Terms Of Service
****************
Last Updated: 12.4.2019
Welcome! Taler Systems SA (“we,” “our,” or “us”) provides a payment
service through our Internet presence (collectively the “Services”).
Before using our Services, please read the Terms of Service (the
“Terms” or the “Agreement”) carefully.
Overview
========
This section provides a brief summary of the highlights of this
Agreement. Please note that when you accept this Agreement, you are
accepting all of the terms and conditions and not just this section.
We and possibly other third parties provide Internet services which
interact with the Taler Wallets self-hosted personal payment
application. When using the Taler Wallet to interact with our
Services, you are agreeing to our Terms, so please read carefully.
Highlights:
-----------
* You are responsible for keeping the data in your Taler Wallet at
all times under your control. Any losses arising from you not
being in control of your private information are your problem.
* We will try to transfer funds we hold in escrow for our users to
any legal recipient to the best of our ability within the
limitations of the law and our implementation. However, the
Services offered today are highly experimental and the set of
recipients of funds is severely restricted.
* For our Services, we may charge transaction fees. The specific
fee structure is provided based on the Taler protocol and should
be shown to you when you withdraw electronic coins using a Taler
Wallet. You agree and understand that the Taler protocol allows
for the fee structure to change.
* You agree to not intentionally overwhelm our systems with
requests and follow responsible disclosure if you find security
issues in our services.
* We cannot be held accountable for our Services not being
available due to circumstances beyond our control. If we modify
or terminate our services, we will try to give you the
opportunity to recover your funds. However, given the
experimental state of the Services today, this may not be
possible. You are strongly advised to limit your use of the
Service to small-scale experiments expecting total loss of all
funds.
These terms outline approved uses of our Services. The Services and
these Terms are still at an experimental stage. If you have any
questions or comments related to this Agreement, please send us a
message to legal@taler-systems.com. If you do not agree to this
Agreement, you must not use our Services.
How you accept this policy
==========================
By sending funds to us (to top-up your Taler Wallet), you acknowledge
that you have read, understood, and agreed to these Terms. We reserve
the right to change these Terms at any time. If you disagree with the
change, we may in the future offer you with an easy option to recover
your unspent funds. However, in the current experimental period you
acknowledge that this feature is not yet available, resulting in your
funds being lost unless you accept the new Terms. If you continue to
use our Services other than to recover your unspent funds, your
continued use of our Services following any such change will signify
your acceptance to be bound by the then current Terms. Please check
the effective date above to determine if there have been any changes
since you have last reviewed these Terms.
Services
========
We will try to transfer funds that we hold in escrow for our users to
any legal recipient to the best of our ability and within the
limitations of the law and our implementation. However, the Services
offered today are highly experimental and the set of recipients of
funds is severely restricted. The Taler Wallet can be loaded by
exchanging fiat currencies against electronic coins. We are providing
this exchange service. Once your Taler Wallet is loaded with
electronic coins they can be spent for purchases if the seller is
accepting Taler as a means of payment. We are not guaranteeing that
any seller is accepting Taler at all or a particular seller. The
seller or recipient of deposits of electronic coins must specify the
target account, as per the design of the Taler protocol. They are
responsible for following the protocol and specifying the correct bank
account, and are solely liable for any losses that may arise from
specifying the wrong account. We will allow the government to link
wire transfers to the underlying contract hash. It is the
responsibility of recipients to preserve the full contracts and to pay
whatever taxes and charges may be applicable. Technical issues may
lead to situations where we are unable to make transfers at all or
lead to incorrect transfers that cannot be reversed. We will only
refuse to execute transfers if the transfers are prohibited by a
competent legal authority and we are ordered to do so.
When using our Services, you agree to not take any action that
intentionally imposes an unreasonable load on our infrastructure. If
you find security problems in our Services, you agree to first report
them to security@taler-systems.com and grant us the right to publish
your report. We warrant that we will ourselves publicly disclose any
issues reported within 3 months, and that we will not prosecute anyone
reporting security issues if they did not exploit the issue beyond a
proof-of-concept, and followed the above responsible disclosure
practice.
Fees
====
You agree to pay the fees for exchanges and withdrawals completed via
the Taler Wallet ("Fees") as defined by us, which we may change from
time to time. With the exception of wire transfer fees, Taler
transaction fees are set for any electronic coin at the time of
withdrawal and fixed throughout the validity period of the respective
electronic coin. Your wallet should obtain and display applicable fees
when withdrawing funds. Fees for coins obtained as change may differ
from the fees applicable to the original coin. Wire transfer fees that
are independent from electronic coins may change annually. You
authorize us to charge or deduct applicable fees owed in connection
with deposits, exchanges and withdrawals following the rules of the
Taler protocol. We reserve the right to provide different types of
rewards to users either in the form of discount for our Services or in
any other form at our discretion and without prior notice to you.
Eligibility and Financial self-responsibility
=============================================
To be eligible to use our Services, you must be able to form legally
binding contracts or have the permission of your legal guardian. By
using our Services, you represent and warrant that you meet all
eligibility requirements that we outline in these Terms.
You will be responsible for maintaining the availability, integrity
and confidentiality of the data stored in your wallet. When you setup
a Taler Wallet, you are strongly advised to follow the precautionary
measures offered by the software to minimize the chances to losse
access to or control over your Wallet data. We will not be liable for
any loss or damage arising from your failure to comply with this
paragraph.
Copyrights and trademarks
=========================
The Taler Wallet is released under the terms of the GNU General Public
License (GNU GPL). You have the right to access, use, and share the
Taler Wallet, in modified or unmodified form. However, the GPL is a
strong copyleft license, which means that any derivative works must be
distributed under the same license terms as the original software. If
you have any questions, you should review the GNU GPLs full terms and
conditions at https://www.gnu.org/licenses/gpl-3.0.en.html. “Taler”
itself is a trademark of Taler Systems SA. You are welcome to use the
name in relation to processing payments using the Taler protocol,
assuming your use is compatible with an official release from the GNU
Project that is not older than two years.
Limitation of liability & disclaimer of warranties
==================================================
You understand and agree that we have no control over, and no duty to
take any action regarding: Failures, disruptions, errors, or delays in
processing that you may experience while using our Services; The risk
of failure of hardware, software, and Internet connections; The risk
of malicious software being introduced or found in the software
underlying the Taler Wallet; The risk that third parties may obtain
unauthorized access to information stored within your Taler Wallet,
including, but not limited to your Taler Wallet coins or backup
encryption keys. You release us from all liability related to any
losses, damages, or claims arising from:
1. user error such as forgotten passwords, incorrectly constructed
transactions;
2. server failure or data loss;
3. unauthorized access to the Taler Wallet application;
4. bugs or other errors in the Taler Wallet software; and
5. any unauthorized third party activities, including, but not limited
to, the use of viruses, phishing, brute forcing, or other means of
attack against the Taler Wallet. We make no representations
concerning any Third Party Content contained in or accessed through
our Services.
Any other terms, conditions, warranties, or representations associated
with such content, are solely between you and such organizations
and/or individuals.
To the fullest extent permitted by applicable law, in no event will we
or any of our officers, directors, representatives, agents, servants,
counsel, employees, consultants, lawyers, and other personnel
authorized to act, acting, or purporting to act on our behalf
(collectively the “Taler Parties”) be liable to you under contract,
tort, strict liability, negligence, or any other legal or equitable
theory, for:
1. any lost profits, data loss, cost of procurement of substitute
goods or services, or direct, indirect, incidental, special,
punitive, compensatory, or consequential damages of any kind
whatsoever resulting from:
1. your use of, or conduct in connection with, our services;
2. any unauthorized use of your wallet and/or private key due to
your failure to maintain the confidentiality of your wallet;
3. any interruption or cessation of transmission to or from the
services; or
4. any bugs, viruses, trojan horses, or the like that are found in
the Taler Wallet software or that may be transmitted to or
through our services by any third party (regardless of the
source of origination), or
2. any direct damages.
These limitations apply regardless of legal theory, whether based on
tort, strict liability, breach of contract, breach of warranty, or any
other legal theory, and whether or not we were advised of the
possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of liability for consequential or incidental
damages, so the above limitation may not apply to you.
Our services are provided "as is" and without warranty of any kind. To
the maximum extent permitted by law, we disclaim all representations
and warranties, express or implied, relating to the services and
underlying software or any content on the services, whether provided
or owned by us or by any third party, including without limitation,
warranties of merchantability, fitness for a particular purpose,
title, non-infringement, freedom from computer virus, and any implied
warranties arising from course of dealing, course of performance, or
usage in trade, all of which are expressly disclaimed. In addition, we
do not represent or warrant that the content accessible via the
services is accurate, complete, available, current, free of viruses or
other harmful components, or that the results of using the services
will meet your requirements. Some states do not allow the disclaimer
of implied warranties, so the foregoing disclaimers may not apply to
you. This paragraph gives you specific legal rights and you may also
have other legal rights that vary from state to state.
Indemnity and Time limitation on claims and Termination
=======================================================
To the extent permitted by applicable law, you agree to defend,
indemnify, and hold harmless the Taler Parties from and against any
and all claims, damages, obligations, losses, liabilities, costs or
debt, and expenses (including, but not limited to, attorneys fees)
arising from: (a) your use of and access to the Services; (b) any
feedback or submissions you provide to us concerning the Taler Wallet;
(c) your violation of any term of this Agreement; or (d) your
violation of any law, rule, or regulation, or the rights of any third
party.
You agree that any claim you may have arising out of or related to
your relationship with us must be filed within one year after such
claim arises, otherwise, your claim in permanently barred.
In the event of termination concerning your use of our Services, your
obligations under this Agreement will still continue.
Discontinuance of services and Force majeure
============================================
We may, in our sole discretion and without cost to you, with or
without prior notice, and at any time, modify or discontinue,
temporarily or permanently, any portion of our Services. We will use
the Taler protocols provisions to notify Wallets if our Services are
to be discontinued. It is your responsibility to ensure that the Taler
Wallet is online at least once every three months to observe these
notifications. We shall not be held responsible or liable for any loss
of funds in the event that we discontinue or depreciate the Services
and your Taler Wallet fails to transfer out the coins within a three
months notification period.
We shall not be held liable for any delays, failure in performance, or
interruptions of service which result directly or indirectly from any
cause or condition beyond our reasonable control, including but not
limited to: any delay or failure due to any act of God, act of civil
or military authorities, act of terrorism, civil disturbance, war,
strike or other labor dispute, fire, interruption in
telecommunications or Internet services or network provider services,
failure of equipment and/or software, other catastrophe, or any other
occurrence which is beyond our reasonable control and shall not affect
the validity and enforceability of any remaining provisions.
Governing law, Waivers, Severability and Assignment
===================================================
No matter where youre located, the laws of Switzerland will govern
these Terms. If any provisions of these Terms are inconsistent with
any applicable law, those provisions will be superseded or modified
only to the extent such provisions are inconsistent. The parties agree
to submit to the ordinary courts in Zurich, Switzerland for exclusive
jurisdiction of any dispute arising out of or related to your use of
the Services or your breach of these Terms.
Our failure to exercise or delay in exercising any right, power, or
privilege under this Agreement shall not operate as a waiver; nor
shall any single or partial exercise of any right, power, or privilege
preclude any other or further exercise thereof.
You agree that we may assign any of our rights and/or transfer, sub-
contract, or delegate any of our obligations under these Terms.
If it turns out that any part of this Agreement is invalid, void, or
for any reason unenforceable, that term will be deemed severable and
limited or eliminated to the minimum extent necessary.
This Agreement sets forth the entire understanding and agreement as to
the subject matter hereof and supersedes any and all prior
discussions, agreements, and understandings of any kind (including,
without limitation, any prior versions of this Agreement) and every
nature between us. Except as provided for above, any modification to
this Agreement must be in writing and must be signed by both parties.
Questions or comments
=====================
We welcome comments, questions, concerns, or suggestions. Please send
us a message on our contact page at legal@taler-systems.com.

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