2019-12-11 21:45:02 +01:00
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<meta http-equiv="content-type" content="text/html; charset=utf-8"/>
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<title>Our Privacy Policy</title>
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<meta name="author" content="Michael Widmer"/>
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<meta name="created" content="2019-12-11T15:01:00"/>
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</head>
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<body>
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<h1>Privacy Policy</h1>
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<p>
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Last Updated: 11.12.2019
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</p>
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<p>
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This
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Privacy Policy describes the policies and procedures of Taler Systems
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SA (“we,” “our,” or “us”) pertaining to the collection,
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use, and disclosure of your information on our sites and related
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mobile applications and products we offer (the “Services” or
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“Taler Wallet”). This Privacy Statement applies to your personal
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data when you use our Services, and does not apply to online websites
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or services that we do not own or control.
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</p>
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<h2>OVERVIEW</h2>
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<p>Your
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privacy is important to us. We follow a few fundamental principles:
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We don’t ask you for personally identifiable information (defined
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below). That being said, your contact information, such as your phone
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number, social media handle, or email address (depending on how you
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contact us), may be collected when you communicate with us, for
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example to report a bug or other error related to the Taler Wallet.
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We don’t share your information with third parties except when
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strictly required to deliver you our Services and products, or to
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comply with the law. If you have any questions or concerns about this
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policy, please reach out to us at privacy@taler-systems.net.
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</p>
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<h2>HOW YOU ACCEPT THIS POLICY</h2>
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<p>By
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using our Services or visiting our sites, you agree to the use,
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disclosure, and procedures outlined in this Privacy Policy.
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</p>
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<h2>WHAT PERSONAL INFORMATION DO WE COLLECT FROM OUR USERS?</h2>
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<p>The
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information we collect from you falls into two categories: (i)
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personally identifiable information (i.e., data that could
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potentially identify you as an individual) (“Personal
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Information”), and (ii) non-personally identifiable information
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(i.e., information that cannot be used to identify who you are)
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(“Non-Personal Information”). This Privacy Policy covers both
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categories and will tell you how we might collect and use each type.
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</p>
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<p>We
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do our best to not collect any Personal Information from Taler Wallet
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users. We believe that the Taler Wallet never transmits personal
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information to our services without at least clear implied consent,
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and we only process and retain information with a strict business
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need. That being said, when using our Services, we inherently have
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to collect the following information:
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</p>
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<p>
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<ul>
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<li>Bank
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account details necessary when receiving funds from you to top-up
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your wallet or to transfer funds to you when you are being paid via
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Taler. At the current experimental stage, only the pseudonym and
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password you entered in the bank demonstrator is stored.</p>
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<li>The
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amounts being withdrawn or deposited, with associated unique
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transaction identifiers and cryptographic signatures authorizing the
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transaction. Note that for purchases, we cannot identify the buyer
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from the collected data, so when you spend money, we only receive
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non-personal information.</p>
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<li>When
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you contact us. We may collect certain information if you choose to
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contact us, for example to report a bug or other error with the
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Taler Wallet. This may include contact information such as your
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name, email address or phone number depending on the method you
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choose to contact us. </p>
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</ul>
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</p>
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<h2>HOW WE COLLECT AND PROCESS INFORMATION</h2>
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<p>We may process your information for the following reasons:</p>
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<p>
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<ul>
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<li>to
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transfer money as specified by our users (Taler transactions);</p>
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<li>to
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2020-01-17 03:29:57 +01:00
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assist government entities in linking income to the underlying contract</p>
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2019-12-11 21:45:02 +01:00
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<li>to
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support you using the Taler Wallet or to improve our Services</p>
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</ul>
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</p>
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<h2>HOW WE SHARE AND USE THE INFORMATION WE GATHER</h2>
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<p>We
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may share your Personal Data or other information about you only if
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you are a merchant receiving income, with your bank, to the degree
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necessary to execute the payment.</p>
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<p>We
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retain Personal Data to transfer funds to the accounts designated by
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our users. We may retain Personal Data only for as long as mandated
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by law and required for the wire transfers.</p>
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<p>We
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primarily use the limited information we receive directly from you to
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enhance the Taler Wallet. Some ways we may use your Personal
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Information are to: Contact you when necessary to respond to your
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comments, answer your questions, or obtain additional information on
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issues related to bugs or errors with the Taler Wallet that you
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reported.</p>
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<h2>AGENTS OR THIRD PARTY PARTNERS</h2>
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<p>We
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may provide your Personal Information to our employees, contractors,
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agents, service providers, and designees (“Agents”) to enable
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them to perform certain services for us exclusively, including:
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improvement and maintenance of our software and Services. By
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accepting this Privacy Policy, as outlined above, you consent to any
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such transfer.
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</p>
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<h2>PROTECTION OF US AND OTHERS</h2>
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<p>We
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reserve the right to access, read, preserve, and disclose any
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information that we reasonably believe is necessary to comply with
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the law or a court order.
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</p>
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<h2>WHAT PERSONAL INFORMATION CAN I ACCESS OR CHANGE?</h2>
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<p>You
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can request access to the information we have collected from you. You
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can do this by contacting us at privacy@taler-systems.net. We will
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make sure to provide you with a copy of the data we process about
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you. To comply with your request, we may ask you to verify your
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identity. We will fulfill your request by sending your copy
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electronically. For any subsequent access request, we may charge you
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with an administrative fee. If you believe that the information we
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have collected is incorrect, you are welcome to contact us so we can
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update it and keep your data accurate. Any data that is no longer
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needed for purposes specified in the “How We Use the Information We
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Gather” section will be deleted after ninety (90) days.
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</p>
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<h2>DATA RETENTION</h2>
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<p>If
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you uninstall the Taler Wallet mobile applications from your device,
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or request that your information be deleted, we still may retain some
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information that you have provided to us to maintain the Taler Wallet
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or to comply with relevant laws.
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</p>
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<h2>DATA SECURITY</h2>
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<p>We are committed to making sure your information
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is protected. We employ several physical and electronic safeguards to
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keep your information safe, including encrypted user passwords, two
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factor verification and authentication on passwords where possible,
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and securing connections with industry standard transport layer
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security. You are also welcome to contact us using GnuPG encrypted
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e-mail. Even with all these precautions, we cannot fully guarantee
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against the access, disclosure, alteration, or deletion of data
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through events, including but not limited to hardware or software
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failure or unauthorized use. Any information that you provide to us
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is done so entirely at your own risk.</p>
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<h2>CHANGES AND UPDATES TO PRIVACY POLICY</p>
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<p>We
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reserve the right to update and revise this privacy policy at any
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time. We occasionally review this Privacy Policy to make sure it
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complies with applicable laws and conforms to changes in our
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business. We may need to update this Privacy Policy, and we reserve
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the right to do so at any time. If we do revise this Privacy Policy,
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we will update the “Effective Date” at the bottom of this page so
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that you can tell if it has changed since your last visit. As we
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generally do not collect contact information and also do not track
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your visits, we will not be able to notify you directly. However, the
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Taler Wallet may inform you about a change in the privacy policy once
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it detects that the policy has changed. Please review this Privacy
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Policy regularly to ensure that you are aware of its terms. Any use
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of our Services after an amendment to our Privacy Policy constitutes
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your acceptance to the revised or amended agreement.
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</p>
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<h2>INTERNATIONAL USERS AND VISITORS</h2>
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<p>Our
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Services are hosted in Switzerland. If you are a user accessing the
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Services from the European Union, Asia, US, or any other region with
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laws or regulations governing personal data collection, use, and
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disclosure that differ from Swiss laws, please be advised that
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through your continued use of the Services, which is governed by
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Swiss law, you are transferring your Personal Information to
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Switzerland and you consent to that transfer.
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</p>
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<h2>QUESTIONS</h2>
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<p>Please
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contact us at privacy@taler-systems.net if you have questions about
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our privacy practices that are not addressed in this Privacy
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Statement.
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</p>
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</body>
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</html>
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