exchange/doc/flows/main.tex

\documentclass[10pt,a4paper,oneside]{book}
\usepackage[utf8]{inputenc}
\usepackage{url}
\usepackage{graphicx}
\usepackage{hyperref}
\usepackage{qrcode}
\usepackage{pgf-umlsd}
\usepackage{tikz}
\usetikzlibrary{shapes,arrows}
\usetikzlibrary{positioning}
\usetikzlibrary{calc}
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\author{Christian Grothoff}
\title{Flows in the GNU Taler System}

\begin{document}

\tableofcontents

\chapter{Interactions} \label{chap:interactions}

This chapter introduces the main payment interactions in the GNU Taler payment
system. For each interaction, we introduce the parties involved and in which
order they interact and how.  In each interaction it is possible that the
Taler exchange needs to trigger a compliance process.  These regulatory
riggers are described in more detail in Chapter~\ref{chap:triggers}.

The main interactions of the system are:

\begin{description}
  \item[withdraw] a customer withdraws digital cash to their wallet
  \item[deposit] a customer returns digital cash into their bank account
  \item[pay] a customer pays into bank account of a merchant
  \item[refund] a merchant decides to return funds to a customer
  \item[push] a customer sends a payment to another wallet
  \item[pull] a customer requests a payment from another wallet (effectively sending an invoice)
  \item[shutdown] the Taler payment system operator informs the customers that the system is being shut down for good
\end{description}

Taler has no accounts (this is digital cash) and thus there is no ``opening''
or ``closing'' of accounts. The equivalent of ``opening'' an account is thus
to withdraw digital cash.  The equivalent of ``closing'' an account is to
either (1) deposit the funds explicitly into a bank account, or (2) the coins
will expire if the wallet was lost (including long-term offline or
uninstalled).  Finally, if a wallet remains (occasionally) online but a user
does simply not spend the coins will (3) diminish in value from the change
fees (see Section~\ref{sec:fees:coin}) that apply to prevent the coins from
expiring outright.

The following sections describe the respective processes for each of these
interactions.

\include{int-withdraw}
\include{int-deposit}
\include{int-pay}
\include{int-refund}
\include{int-push}
\include{int-pull}
\include{int-shutdown}


\chapter{Regulatory Triggers} \label{chap:triggers}

In this chapter we show decision diagrams for regulatory processes of the
various core operations of the GNU Taler payment system.  In each case, the
{\bf start} state refers to one of the interactions described in the previous
chapter.  The payment system will then use the process to arrive at an {\bf
  allow} decision which permits the transaction to go through, or at a {\bf
  deny} decision which ensures that the funds are not moved.

The specific {\em decisions} (in green) depend on the risk profile and the
regulatory environment. The tables in each section list the specific values
that are to be configured.

There are five types if interactions that can trigger regulatory processes:

\begin{description}
  \item[withdraw] a customer withdraws digital cash from their {\bf bank account}
  \item[deposit] a merchant's {\bf bank account} is designated to receive a payment in digital cash
  \item[push] a {\bf wallet} accepts a payment from another wallet
  \item[pull] a {\bf wallet} requests a payment from another wallet
  \item[balance] a withdraw or P2P payment causes the balance of a {\bf wallet} to exceed a given threshold
\end{description}

We note in bold the {\bf anchor} for the regulator process. The anchor is used
to link the interaction to an identity.  Once an identity has been established
for a particular anchor, that link is considered established for all types of
activities involving that anchor.  A wallet is uniquely identified in the
system by its unique cryptographic key.  A bank account is uniquely identified
in the system by its (RFC 8905) bank routing data (usually including BIC, IBAN
and account owner name).

The KYC and AML processes themselves are described in
Chapter~\ref{chap:regproc}.

\include{kyc-withdraw}
\include{kyc-deposit}
\include{kyc-push}
\include{kyc-pull}
\include{kyc-balance}

\chapter{Regulatory Processes} \label{chap:regproc}

This chapter describes the interactions between the customer, exchange and
organizations or staff assisting with regulatory processes designed to ensure
that customers are residents in the area of operation of the payment service
provider, are properly identified, and do not engage in money laundering.

The three main regulatory processes are:

\begin{description}
\item[domestic check] This process establishes that a user is generally
  eligible to use the payment system.  The process checks that the user has an
  eligible address, but stops short of establishing the user's identity.
\item[kyc] This process establishes a user's legal identity, possibly
  using external providers to review documents and check against blacklists.
\item[aml] The AML process reviews suspicious payment activities for
  money laundering. Here AML staff reviews all collected information.
\end{description}

\include{proc-domestic}
\include{proc-kyc}
\include{proc-aml}

\chapter{Fees} \label{chap:fees}

The business model for operating a Taler exchange is to charge transaction
fees.  Fees are charged on certain operations by the exchange.  There are two
types of fees, {\bf wire fees} and {\bf coin fees}.  This chapter describes
the fee structure.

Fixed, amount-independent {\bf wire fees} are charged on wire transfers using
the core banking system.  Details on wire fees are described in
Section~\ref{sec:fees:wire}.

Coin fees are more complex, as they do not exactly follow neither the usual
percentage of volume model of other payment systems.  Instead, coin fees are
applied per coin, resulting in a {\em logarithmic} fee structure.  As a
result, the effective fee {\em percentage} for tiny transactions is high (for
example 50\% for transactions of 0.0025 CHF) while the effective fee
percentage for large transactions is nominal (for example $\approx$ 0.05\% for
transactions of $\approx$ 40 CHF). Details on coin fees are described in
Section~\ref{sec:fees:coin}.

Fees are configurable (and that fee types beyond those described here are
supported by the software). Thus, the specific fees may be adjusted in the
future based on business decisions.  However, changes to the fees are never
retroactively applied to coins already in circulation.  Wire fees that have
been publicly announced for a particular time period also cannot be changed.
Finally, any change to the terms of service must also be explicitly accepted
by the users before they withdraw additional funds.


\include{fees-wire}
\include{fees-coins}
%\include{fees-other}


\end{document}